All Systems Operational
Intelligence Services / WebFilter Operational
90 days ago
100.0 % uptime
Today
File Reputation Service Operational
90 days ago
100.0 % uptime
Today
Intelligence Services Database Downloads ? Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Priority Rating Service Operational
90 days ago
100.0 % uptime
Today
Site Review Operational
90 days ago
100.0 % uptime
Today
Threat Explorer Operational
90 days ago
100.0 % uptime
Today
WebFilter Database Downloads ? Operational
90 days ago
100.0 % uptime
Today
WebPulse ? Operational
90 days ago
100.0 % uptime
Today
WebPulse Automation Toolkit Operational
90 days ago
100.0 % uptime
Today
ProxySG Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Trust Package Operational
90 days ago
100.0 % uptime
Today
Time Services Operational
90 days ago
100.0 % uptime
Today
Secure Access Cloud Operational
90 days ago
99.99 % uptime
Today
Management Portal - Americas Operational
90 days ago
99.99 % uptime
Today
Management Portal - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Connectivity PoD - Americas Operational
90 days ago
100.0 % uptime
Today
Connectivity PoD - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Web Isolation Operational
90 days ago
100.0 % uptime
Today
Web Security Service - US-EAST (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - US-WEST (Oregon) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - SA-EAST (São Paulo) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-CENTRAL (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-WEST (London) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-WEST (Paris) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-SOUTHEAST (Singapore) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-NORTHEAST (Tokyo) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-SOUTHEAST (Sydney) Operational
90 days ago
100.0 % uptime
Today
Email Security - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Email Security - US West (Oregon) Operational
90 days ago
100.0 % uptime
Today
Email Security - EU (Ireland) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 5, 2020

No incidents reported today.

Dec 4, 2020

No incidents reported.

Dec 3, 2020

No incidents reported.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020
Completed - The scheduled maintenance has been completed.
Nov 30, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:30 UTC
Scheduled - On November 30, 2020, at 07:30 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Schedule
  • Start Date: November 30, 2020, at 07:30 UTC
  • End Date: November 30, 2020, at 11:30 UTC
    Nov 23, 16:30 UTC
  • Nov 29, 2020
    Completed - The scheduled maintenance has been completed.
    Nov 29, 23:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 29, 19:00 UTC
    Scheduled - On November 29, 2020, at 19:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 4 hours.

    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

    Action Required
    To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

    Impact
    During the maintenance window, customers may experience a temporary degradation of service.

    Schedule
  • Start Date: November 29, 2020, at 19:00 UTC
  • End Date: November 29, 2020, at 23:00 UTC
    Nov 23, 16:40 UTC
  • Nov 28, 2020

    No incidents reported.

    Nov 27, 2020

    No incidents reported.

    Nov 26, 2020

    No incidents reported.

    Nov 25, 2020

    No incidents reported.

    Nov 24, 2020

    No incidents reported.

    Nov 23, 2020

    No incidents reported.

    Nov 22, 2020
    Completed - The scheduled maintenance has been completed.
    Nov 22, 15:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 22, 10:00 UTC
    Scheduled - On Sunday, November 22 2020, we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our EMEA data centers.

    The maintenance event will start at 10:00 UTC and continue until 15:00 UTC.

    Impact
    Only Web Security Service customers who use the Web Isolation add-on will be impacted. Web Isolation customers should expect minor service disruption during the maintenance window. Some web applications may require users to reauthenticate during or following the maintenance window.

    If you do not use Web Security Service, this maintenance event will not affect you.

    Customer Action
    No action is required.

    Reporting Problems
    Experiencing issues? Contact Technical Support.
    Nov 13, 20:22 UTC
    Nov 21, 2020

    No incidents reported.