All Systems Operational
Intelligence Services / WebFilter Operational
90 days ago
100.0 % uptime
Today
File Reputation Service Operational
90 days ago
100.0 % uptime
Today
Intelligence Services Database Downloads ? Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Priority Rating Service Operational
90 days ago
100.0 % uptime
Today
Site Review Operational
90 days ago
100.0 % uptime
Today
Threat Explorer Operational
90 days ago
100.0 % uptime
Today
WebFilter Database Downloads ? Operational
90 days ago
100.0 % uptime
Today
WebPulse ? Operational
90 days ago
100.0 % uptime
Today
WebPulse Automation Toolkit Operational
90 days ago
100.0 % uptime
Today
ProxySG Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Trust Package Operational
90 days ago
100.0 % uptime
Today
Time Services Operational
90 days ago
100.0 % uptime
Today
Secure Access Cloud Operational
90 days ago
100.0 % uptime
Today
Management Portal - Americas Operational
90 days ago
100.0 % uptime
Today
Management Portal - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Connectivity PoD - Americas Operational
90 days ago
100.0 % uptime
Today
Connectivity PoD - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Web Isolation Operational
90 days ago
100.0 % uptime
Today
Web Security Service - US-EAST (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - US-WEST (Oregon) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - SA-EAST (São Paulo) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-CENTRAL (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-WEST (London) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-WEST (Paris) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-SOUTHEAST (Singapore) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-NORTHEAST (Tokyo) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-SOUTHEAST (Sydney) Operational
90 days ago
100.0 % uptime
Today
Email Security - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Email Security - US West (Oregon) Operational
90 days ago
100.0 % uptime
Today
Email Security - EU (Ireland) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On March 7, 2021, at 19:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Schedule
  • Start Date: March 7, 2021, at 19:00 UTC
  • End Date: March 7, 2021, at 23:00 UTC
    Posted on Mar 4, 08:07 UTC
  • On March 8, 2021, at 08:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 4 hours.

    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

    Action Required
    To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

    Impact
    During the maintenance window, customers may experience a temporary degradation of service.

    Schedule
  • Start Date: March 8, 2021, at 08:00 UTC
  • End Date: March 8, 2021, at 12:00 UTC
    Posted on Mar 4, 08:14 UTC
  • Update - Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged.

    Here is the updated schedule:

    Updated Schedule
  • Start Date: March 13, 2021, at 09:00 UTC
  • End Date: March 14, 2021, at 09:00 UTC
    Feb 22, 19:43 UTC
  • Scheduled - Symantec's integration with Broadcom has presented operational and business opportunities. This enables us to sharpen our focus on delivering industry-leading security software for our customers. To help with this, we are standardizing the authentication URL for Broadcom platforms.

    What is changing?
    Broadcom’s authentication service provider URL is changing as follows:

    Current URL: avagoext.okta.com
    New URL: login.broadcom.com

    When is Broadcom making this change?
    March 13, 2021

    Action Required for Federated Single-Sign On (SSO) Customers
    We are working to ensure that the migration is as seamless as possible. A few simple actions are required from federated customers due to this standardization. The required actions are dependent on your authentication tool, please find instructions here. These actions should be taken on March 14, 2021.

    In addition to the changes to the authentication, Broadcom also recommends that customers update their bookmarks with the new URL.

    Impact
    If you do not make the changes in your Identity Provider (IdP) configuration as per these instructions, you may experience authentication issues when trying to access Broadcom resources such as the Support Portal and product applications (e.g. Clarity PPM, Rally, SEP Mobile, etc.).

    For additional questions and details please reference this knowledge article and/or your SSO/IT team for assistance in making these changes.

    Thank you for your continued partnership and for choosing Broadcom as your security and software solutions.

    Best Regards,
    Broadcom
    Feb 12, 14:41 UTC
    Past Incidents
    Mar 5, 2021

    No incidents reported today.

    Mar 4, 2021

    No incidents reported.

    Mar 3, 2021

    No incidents reported.

    Mar 2, 2021

    No incidents reported.

    Mar 1, 2021

    No incidents reported.

    Feb 28, 2021
    Completed - The scheduled maintenance has been completed.
    Feb 28, 21:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Feb 28, 17:00 UTC
    Scheduled - On February 28, 2021, at 17:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 4 hours.

    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

    Action Required
    To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

    Impact
    During the maintenance window, customers may experience a temporary degradation of service.

    Schedule
  • Start Date: February 28, 2021, at 17:00 UTC
  • End Date: February 28, 2021, at 21:00 UTC
    Feb 25, 17:31 UTC
  • Completed - The scheduled maintenance has been completed.
    Feb 28, 21:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Feb 28, 17:00 UTC
    Update - Note : The schedule for this maintenance has been updated. Please find the new schedule below :

    Updated Schedule
  • Start Date: February 28, 2021, at 17:00 UTC
  • End Date: February 28, 2021, at 21:00 UTC
    Feb 25, 17:36 UTC
  • Scheduled - On February 28, 2021, at 07:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 4 hours.

    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

    Action Required
    To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

    Impact
    During the maintenance window, customers may experience a temporary degradation of service.

    Original Schedule
  • Start Date: February 28, 2021, at 07:00 UTC
  • End Date: February 28, 2021, at 11:00 UTC
    Feb 25, 15:44 UTC
  • Feb 27, 2021

    No incidents reported.

    Feb 26, 2021

    No incidents reported.

    Feb 25, 2021

    No incidents reported.

    Feb 24, 2021

    No incidents reported.

    Feb 23, 2021

    No incidents reported.

    Feb 22, 2021
    Completed - The scheduled maintenance has been completed.
    Feb 22, 12:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Feb 22, 08:00 UTC
    Scheduled - On February 22, 2021, at 08:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 4 hours.

    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

    Action Required
    To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

    Impact
    During the maintenance window, customers may experience a temporary degradation of service.

    Schedule
  • Start Date: February 22, 2021, at 08:00 UTC
  • End Date: February 22, 2021, at 12:00 UTC
    Feb 20, 19:03 UTC
  • Feb 21, 2021
    Completed - The scheduled maintenance has been completed.
    Feb 21, 23:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Feb 21, 19:01 UTC
    Scheduled - On February 21, 2021, at 19:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 4 hours.

    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

    Action Required
    To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

    Impact
    During the maintenance window, customers may experience a temporary degradation of service.

    Schedule
  • Start Date: February 21, 2021, at 19:00 UTC
  • End Date: February 21, 2021, at 23:00 UTC
    Feb 20, 18:55 UTC
  • Feb 20, 2021

    No incidents reported.

    Feb 19, 2021

    No incidents reported.