Network Security

Service availability and scheduled maintenance for Intelligence Services/WebFilter, ProxySG, Secure Access Cloud and Web Isolation.

All Systems Operational
Intelligence Services / WebFilter Operational
90 days ago
99.99 % uptime
Today
File Reputation Service Operational
90 days ago
100.0 % uptime
Today
Intelligence Services Database Downloads ? Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Priority Rating Service Operational
90 days ago
99.98 % uptime
Today
Site Review Operational
90 days ago
99.98 % uptime
Today
Threat Explorer Operational
90 days ago
99.98 % uptime
Today
WebFilter Database Downloads ? Operational
90 days ago
100.0 % uptime
Today
WebPulse ? Operational
90 days ago
100.0 % uptime
Today
WebPulse Automation Toolkit Operational
90 days ago
99.98 % uptime
Today
ProxySG Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Trust Package Operational
90 days ago
100.0 % uptime
Today
Time Services Operational
90 days ago
100.0 % uptime
Today
Secure Access Cloud Operational
90 days ago
99.99 % uptime
Today
Management Portal - Americas Operational
90 days ago
99.98 % uptime
Today
Management Portal - Europe, Middle East & Africa Operational
90 days ago
99.98 % uptime
Today
Connectivity PoD - Americas Operational
90 days ago
100.0 % uptime
Today
Connectivity PoD - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Web Isolation Operational
90 days ago
100.0 % uptime
Today
Web Security Service - US-EAST (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - US-WEST (Oregon) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - SA-EAST (São Paulo) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-CENTRAL (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-WEST (London) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - EU-WEST (Paris) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-SOUTHEAST (Singapore) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-NORTHEAST (Tokyo) Operational
90 days ago
100.0 % uptime
Today
Web Security Service - AP-SOUTHEAST (Sydney) Operational
90 days ago
100.0 % uptime
Today
Email Security - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Email Security - US West (Oregon) Operational
90 days ago
100.0 % uptime
Today
Email Security - EU (Ireland) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Symantec, a division of Broadcom, is performing maintenance starting on February 6, 2022, at 18:00 UTC, for a duration of 4 hours.

Customer Action
As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones. To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query for dynamically retrieving it as described in the following KB article.

Impact
During the maintenance window customers may experience a temporary degradation of service.

Schedule
  • Start Date: February 6, 2022 at 18:00 UTC
  • End Date: February 6, 2022 at 22:00 UTC
    Posted on Jan 26, 14:50 UTC
  • Symantec, a division of Broadcom, is performing maintenance starting on February 7, 2022, at 07:00 UTC, for a duration of 4 hours.

    Customer Action
    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones. To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query for dynamically retrieving it as described in the following KB article.

    Impact
    During the maintenance window customers may experience a temporary degradation of service.

    Schedule
  • Start Date: February 7, 2022 at 07:00 UTC
  • End Date: February 7, 2022 at 11:00 UTC
    Posted on Jan 26, 14:50 UTC
  • Past Incidents
    Jan 27, 2022

    No incidents reported today.

    Jan 26, 2022

    No incidents reported.

    Jan 25, 2022

    No incidents reported.

    Jan 24, 2022
    Completed - The scheduled maintenance has been completed.
    Jan 24, 11:30 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Jan 24, 07:30 UTC
    Scheduled - Symantec, a division of Broadcom, is performing maintenance starting on January 24, 2022, at 07:30 UTC, for a duration of 4 hours.

    Customer Action
    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones. To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query for dynamically retrieving it as described in the following KB article.

    Impact
    During the maintenance window customers may experience a temporary degradation of service.

    Schedule
  • Start Date: January 24, 2022 at 07:30 UTC
  • End Date: January 24, 2022 at 11:30 UTC
    Jan 10, 18:46 UTC
  • Jan 23, 2022
    Completed - The scheduled maintenance has been completed.
    Jan 23, 22:30 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Jan 23, 18:30 UTC
    Scheduled - Symantec, a division of Broadcom, is performing maintenance starting on January 23, 2022, at 18:30 UTC, for a duration of 4 hours.

    Customer Action
    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones. To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query for dynamically retrieving it as described in the following KB article

    Impact
    During the maintenance window customers may experience a temporary degradation of service.

    Schedule
  • Start Date: January 23, 2022 at 18:30 UTC
  • End Date: January 23, 2022 at 22:30 UTC
    Jan 10, 18:19 UTC
  • Jan 22, 2022

    No incidents reported.

    Jan 21, 2022

    No incidents reported.

    Jan 20, 2022

    No incidents reported.

    Jan 19, 2022

    No incidents reported.

    Jan 18, 2022

    No incidents reported.

    Jan 17, 2022

    No incidents reported.

    Jan 16, 2022

    No incidents reported.

    Jan 15, 2022
    Completed - The scheduled maintenance has been completed.
    Jan 15, 00:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Jan 10, 00:00 UTC
    Scheduled - Symantec, a division of Broadcom, is performing planned maintenance of Intelligence Services Database Downloads during a window from January 10, 2022 to January 14, 2022.

    Impact
    No customer impact is expected from this maintenance and all aspects of our service are expected to function as normal.

    Schedule
    • Start time: January 10, 2022, at 00:00 UTC
    • End time: January 14, 2022, at 23:59 UTC
    Jan 5, 22:39 UTC
    Jan 14, 2022

    No incidents reported.

    Jan 13, 2022

    No incidents reported.