Network Security

Service availability and scheduled maintenance for Intelligence Services/WebFilter, ProxySG, Secure Access Cloud and Web Isolation.

Secure Access Cloud Planned US Maintenance on July 26, 2021
Scheduled Maintenance Report for Symantec Web & Network Security
Completed
The scheduled maintenance has been completed.
Posted Jul 26, 2021 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 26, 2021 - 05:00 UTC
Update
Please note that the schedule for this maintenance has been updated. The impact remains unchanged.

Updated Schedule
  • Start Date: July 26, 2021, at 05:00 UTC
  • End Date: July 26, 2021, at 11:00 UTC
  • Posted Jul 15, 2021 - 15:00 UTC
    Scheduled
    On July 25, 2021, at 16:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 6 hours.

    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

    Action Required
    To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

    Impact
    During the maintenance window, customers may experience a temporary degradation of service.

    Original Schedule
  • Start Date: July 25, 2021, at 16:00 UTC
  • End Date: July 25, 2021, at 22:00 UTC
  • Posted Jul 15, 2021 - 13:58 UTC
    This scheduled maintenance affected: Secure Access Cloud (Management Portal - Americas, Connectivity PoD - Americas).