Network Security

Service availability and scheduled maintenance for Intelligence Services/WebFilter, ProxySG, Secure Access Cloud and Web Isolation.

Symantec Intelligence Services and WebFilter URL Category and Application Classification Update
Scheduled Maintenance Report for Network Security
The scheduled maintenance has been completed.
Posted Oct 12, 2021 - 23:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 12, 2021 - 14:00 UTC
On October 12, 2021, category enhancements will be delivered to Intelligence Services (formerly Blue Coat Intelligence Services or "BCIS") and WebFilter (formerly Blue Coat WebFilter or "BCWF") URL Categories and Application Classifications. The maintenance window will be starting on October 12, 2021, at 14:00 UTC, and completing on October 12, 2021 at 23:00 UTC.

Impact and Customer Action:

Please review the following kb article for the category change details and the product-specific considerations in order to learn how to leverage the new categories across the Symantec product portfolio. Any changes to the categories or applications could potentially affect customer policy. Please review the changes carefully and adjust your policy accordingly so your policies are aligned with the available categories and applications.

• Start Time: October 12, 2021, at 14:00 UTC
• End Time: October 12, 2021, at 23:00 UTC
Posted Oct 06, 2021 - 21:26 UTC
This scheduled maintenance affected: Intelligence Services / WebFilter (Intelligence Services Database Downloads, Priority Rating Service, Site Review, Threat Explorer, WebFilter Database Downloads, WebPulse, WebPulse Automation Toolkit).