Network Security

Service availability and scheduled maintenance for Intelligence Services/WebFilter, ProxySG, Secure Access Cloud and Web Isolation.

Secure Access Cloud Planned EU Maintenance on September 5, 2021
Scheduled Maintenance Report for Network Security
Completed
The scheduled maintenance has been completed.
Posted Sep 05, 2021 - 22:05 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 05, 2021 - 18:01 UTC
Scheduled
On September 5, 2021, at 18:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Schedule
  • Start Date: September 5, 2021, at 18:00 UTC
  • End Date: September 5, 2021, at 22:00 UTC
  • Posted Aug 29, 2021 - 16:19 UTC
    This scheduled maintenance affected: Secure Access Cloud (Management Portal - Europe, Middle East & Africa, Connectivity PoD - Europe, Middle East & Africa).