Network Security

Service availability and scheduled maintenance for Intelligence Services/WebFilter, ProxySG, Secure Access Cloud and Web Isolation.

Secure Access Cloud Planned EU Maintenance on October 17, 2021
Scheduled for Oct 17, 18:00 - 22:00 UTC
Scheduled
Symantec, a division of Broadcom, is performing maintenance starting on October 17, 2021, at 18:00 UTC, for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Schedule
  • Start Date: October 17, at 18:00 UTC
  • End Date: October 17, at 22:00 UTC
  • Posted Oct 07, 2021 - 12:59 UTC
    This scheduled maintenance affects: Secure Access Cloud (Management Portal - Europe, Middle East & Africa, Connectivity PoD - Europe, Middle East & Africa).