Network Security

Service availability and scheduled maintenance for Intelligence Services/WebFilter, ProxySG, Secure Access Cloud and Web Isolation.

Secure Access Cloud Planned EU maintenance on January 23, 2022
Scheduled Maintenance Report for Network Security
Completed
The scheduled maintenance has been completed.
Posted Jan 23, 2022 - 22:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2022 - 18:30 UTC
Scheduled
Symantec, a division of Broadcom, is performing maintenance starting on January 23, 2022, at 18:30 UTC, for a duration of 4 hours.

Customer Action
As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones. To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query for dynamically retrieving it as described in the following KB article

Impact
During the maintenance window customers may experience a temporary degradation of service.

Schedule
  • Start Date: January 23, 2022 at 18:30 UTC
  • End Date: January 23, 2022 at 22:30 UTC
  • Posted Jan 10, 2022 - 18:19 UTC
    This scheduled maintenance affected: Secure Access Cloud (Management Portal - Europe, Middle East & Africa, Connectivity PoD - Europe, Middle East & Africa).