We understand the business impact resulted by the issue and are looking for the path to minimize the customer impact. We continue to track the issue on the Auth0 side.
We will provide an update as soon as more information becomes available.
Posted Apr 20, 2021 - 18:00 UTC
We are aware customers may be experiencing login errors when attempting to log into the applications or Secure Access Cloud Management/Admin Portal. This is caused by Auth0 service incident (https://twitter.com/auth0status) which is currently under investigation.
Please note that users with the existing sessions are not affected.
Posted Apr 20, 2021 - 16:20 UTC
This incident affected: Secure Access Cloud (Management Portal - Americas, Management Portal - Europe, Middle East & Africa).