Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 11, 2021 - 14:00 UTC
On July 11, 2021, the Web Isolation team will migrate the Web Isolation add-on service for Americas Web Security Service (WSS) customers from Amazon Web Services (AWS) to Google Cloud. When this migration is complete, egress IP addresses will have changed.
Start time: July 11, 2021, at 14:00 UTC
End time: July 11, 2021, at 17:00 UTC
Impact Only Web Security Service customers who use the Web Isolation add-on service will be impacted. If you do not have Web Isolation, you can disregard this communication.
Web Isolation customers can expect minor service disruption during the maintenance window. Web applications may require users to reauthenticate during or following the maintenance window.
Customer Action Be aware of new egress IP ranges for your region. Third-party applications who restrict connections by source IP must be updated to accept connections from the IP address ranges listed below:
Montréal, Québec, Canada - 220.127.116.11/27
São Paulo, Brazil - 18.104.22.168/27
Washington DC, USA - 22.214.171.124/24, 126.96.36.199/25
Portland, Oregon, USA - 188.8.131.52/24
Be aware that existing Amazon Web Services (AWS) IP addresses will be decommissioned at the conclusion of the maintenance event:
US East (N. Virginia) - 184.108.40.206, 220.127.116.11
US West (Oregon) - 18.104.22.168, 22.214.171.124
South America (São Paulo) - 126.96.36.199, 188.8.131.52